Customer testimonials

Clearview has been fundamental in embedding a performance and risk management culture here, and actually saves people time because it's all in one place. Our managers like using it to help with one to ones as they can look at individual's progress and see their comments alongside this.

Assistant Director

We have found Clearview a great company to deal with and the modular system has suited as well. We had a lot of support in the early days and this has continued with the same quality. The after sales service has always been high, friendly and approachable.

Business and Performance Manager

We had a fairly robust business planning discipline in place already (using spreadsheets) and the system was supported at Exec level which made the implementation a lot easier. We have so far found the system [Strategy and performance suite] easy to implement and cost-effective.

Business Plan Co-ordinator

The Clearview software is like my strategy's guardian angel.

Director

The organisation has a good level of risk awareness and a clear and structured approach to risk management, which integrates corporate strategy, business planning and governance.

TSA Regulatory judgement

'Very professional and thorough'

Performance Manager

An effective integrated IT system... it provides an accurate picture of arrears... it prompts staff to escalate cases in line with procedure.

Audit Commission inspection report

We are currently using Clearview for our performance and KPI management and they have a suite available that has the dashboard function, abilities to build customised reports and effectively manages all aspect of your performance data.

Service Analyst and Project Lead

At long last a performance management system which is designed to completely meet with our business needs. We are excited at the prospect of having Clearview become an integral part of our operations.

Chief Executive

Clearview offers us a way of monitoring the systematic application of business drivers to ensure that outcomes are achieved.

Special Projects Director

Clearview goes beyond what we wanted to achieve from it, the platform leads straight to business intelligence.

Chief Executive

We're really happy with how it cuts down admin time.

Customer Involvement Advisor

The system's potential is massive...It is very much a live system and it's easy to use with everything auditable. The user group ensures it remains the best for organisations and it can be enhanced further by specific module additions. The team at Clearview are very good.

Peter Mayes

Clearview staff always very helpful, knowledgeable and open to suggestions.

Business Improvement Manager

This is a key system to us and is fully integrated into our business planning, management of projects and use of performance management to monitor activities. Our use of Clearview contributed to our recent IIP gold standard award.

Head of Governance and Projects

Clearview have the best, most responsive support team of all IT and software suppliers that we work with.

Business Support Manager

I would strongly recommend Clearview as a very comprehensive and effective tool.

Head of Policy and Performance

Since our implementation Clearview has been great at getting everything collated in one place, and being able to report this everyone. Our staff have got really involved with it and manage their targets through the Clearview system now. It's really great to see this software being embedded in enhancing our performance culture so quickly.

Business Support Manager

Clearview offer great support and the implementation team really know their stuff being able to use their experience and expertise to guide you through setting up the system. I believe they offer a full consultation where they take the board and exec team through the corporate planning process or offer a fast track approach where they populate using existing data. We took the latter approach. There is also a useful User Group which meets three times a year.

Senior Information Analyst

Clearview reporting does do what is says on the tin and is relatively easy to set up and use. This is refreshing and unusual on such a sophisticated product. The support from Clearview was excellent and their implementation and support staff are very knowledgeable.

Business and Performance Manager

The solution offered by Clearview provides us with the flexibility we required to adapt the system to a range of areas and was simple and structured enough to offer a no-mess solution that was easy to use, whilst also offering value for money. So far we have found everyone at Clearview to be friendly and helpful, and we are really looking forward to working closely with them to develop a solution that meets our needs.

Commissioning Manager

Clearview staff knowledge of our business is very good and they were really helpful with our initial set-up of the system. Upgrades are done on-line and the user groups both in the North, Midlands and South are very helpful.

Business Information Manager

It is a comprehensive governance and performance management system which will provide boards and staff with information to demonstrate to residents, the regulator and the inspector that they are setting and achieving challenging targets which are improving outcomes for residents.

Audit Commission Inspector

We chose Clearview because it's easy to use and great value for money. There is a clear benefit of having a central system for visually monitoring and managing strategic goals and objectives across the business. So it will go a long way towards helping us optimise organisational performance.

Project Manager

We ran an employee survey in 2008 and were delighted that 91% of employees understood the objectives of the organisation through using Clearview.

Finance Director

It is a good modular system [Strategy and performance suite] which is very easy to use. The Clearview team have been excellent...Another good aspect is the continual developments they make to the system following user feedback. Lots of reports are available for all of the modules and the framework is designed to fit most business planning processes.

Business Services Director

The Clearview [Business intelligence] tool can be used against any data source. It is web based and seems to be really easy to use, which is very important because we want a truly end-user tool rather than the really complicated products which claim to be end-user tools and end up being an ICT tool.

ICT Manager

Clearview Reporting could do everything that Business Objects does for us, and much more easily.

Business and Performance Manager

Clearview includes a range of outputs including dashboard reports as well as the Performance Scorecards. The customer service is excellent, I would definitely recommend you speak to them and take a look, it may just be exactly what you're looking for.

Business Information Analyst

Staff at all levels are focussed on achieving the same goals and objectives. The system provides a single framework for managing projects, service plans and improvements.

Audit Commission Inspector

Clearview has been a very successful system for us and has contributed to our three star status. We have always found the organisation very helpful and supportive. Definitely the right choice.

Head of Corporate and Project Governance

Clearview offers a comprehensive package, and provides the business with much more than just a simple performance management tool. Integration is reasonably straightforward and support/training is very good.

Group Head of Performance Management

Although relatively new to Clearview, it has already been really helpful in deciding what our corporate priorities need to be over the coming year.

Corporate Services Director

Clearview enabled us to evidence the plans we had in place to improve services, demonstrating that we had the capacity and track record for successful delivery of projects.

Chief Executive

We looked at a few different solutions to help us manage our performance, but we needed a system that would be easy enough for the end users. Because of this we involved the end users to help us chose the right solution for all of us. Clearview won on several accounts, including best fit against our requirements, costs and potential all round reporting functionality. Throughout the implementation the whole Clearview team were really supportive and made the process so much easier for us.

Business Support Manager

Clearview is the vehicle we can use to show investors and funders that we have the management skills and systems in place to be a safe pair of hands.

Chief Executive

The Clearview system package has several modules to help in all areas of business reporting and can be used to give real time data reporting. It can be used in all areas of the business and can be tailored to individuals requirements. It is used form the high level Exec team reports to individual arrears reports. It is very easy to use and set up. Clearview are a great company to deal with and the customer support is very good.

Business and Performance Manager

Clearview played a significant role in helping us achieve a double excellent outcome from the inspection.

Chief Executive

Our experience with Clearview has been nothing but positive. They listen to their customers and their development has not been at the expense of their customer service.

Business and Performance Manager

Getting to grips with the reporting module has enabled us to generate very accessible, low maintenance reports that are shaped by how the data is interrogated at different meetings. It is 'live' and provides the viewers the opportunity to delve from an overview into more detailed views. It works well on tablets and users can navigate reports independently around the meeting table to suit their needs.

Business Support Manager

I can be absolutely 100% certain that all the things that we have to do are being done and all risks mitigated.

Chief Executive

Using the Clearview tools is instrumental to how we are organised. It helps us to formalise and embed good processes.

Human Resources Director

We chose Clearview because it offered the most comprehensive solution with a solid reputation, particularly supported by the in-house expertise and understanding of our sector.

Project Manager

Clearview ensures consistency across the organisation and allows us to develop our approach to risk. We are able to undertake project and programme management in a way which is measurable, meets our goals and improves efficiency.

Group Planning Manager

Clearview for us, is the best mechanism to assist the company in its journey to excellence in service. It's easy to use and there is help at hand all the time. In quite a short time, there's been a definite cultural shift with regards to aspects of corporate planning and measuring success against objectives and company aspirations, so we have had more than a positive implementation.

Performance Manager

The balanced scorecard enables exception reporting which is enhancing decision making - Board and senior staff can better direct their attention as a result.

Audit Commission inspection report

Clearview for us, is the best mechanism to assist the company in its journey to excellence in service. It's easy to use and there is help at hand all the time. In quite a short time, there's been a definite cultural shift with regards to aspects of corporate planning and measuring success against objectives and company aspirations, so we have had more than a positive implementation.

Performance Manager

We started off just using the project management suite and have gradually built on this with the risk, service excellence and performance modules... The user group meetings are excellent and the system allows staff to have review performance, projects and risk at a glance as long as all of the data has been entered by the users.

Risk and Performance Manager

We chose to implement Clearview as it provides one version of the truth that everyone can access. This means that all employees can see our progress, and see how their efforts are helping us to achieve our strategic priorities. This also helps make it easier for us to report to our board, with accurate information that is up to date.

Assistant Director

In just 10 months we increased customers involved in our work from 4.8% to 15.2%

Customer Involvement Advisor

Clearview has been cascaded down to all levels, with front line staff accessing and updating progress against specific tasks within a project. In this way the golden thread principle is embedded at all levels of the organisation.

Finance Director

We use Clearview live in meetings. It does everything we expected. It is easy to use, the board is very impressed with it.

Chief Executive

Clearview has been beneficial to us, its enabled us to co-ordinate our performance in a way that would have been far more complex to achieve via other methods. The support team are also excellent and easily accessible if you have any questions or problems.

Quality and Improvement Officer

Staff have access to Clearview and can track progress of the project they are working on and how it relates to wider corporate goals. Progress against plans and objectives is closely monitored. Action plans are SMART and progress against the plans closely monitored. This improves the certainty that key projects will be delivered.

Audit Commission inspection report

Clearview is easy to use and a key strength is Clearview themselves - they put a lot of effort into working with and listening to their clients.

Performance Manager

Clearview has provided an excellent framework for corporate planning and monitoring annual progress in meeting objectives and producing reports for Board. It facilitates good practice in project management and resource allocation. The risk management module is excellent, and maintains the organisation's risk database, enabling regular reviews of risk assessments and ensuring that risk controls are up to date and evidenced.

Installation and implementation were straightforward and the support from Clearview has been excellent. Performance and risk management has improved in the organisation since we adopted Clearview.

Head of Policy and Performance

Clearview has had a profoundly beneficial effect culturally and as a discipline towards projects.

Chief Executive

This [Clearview user group] is one of the better meetings/events that I attend and one which I am willing to travel for. Well done to all at Clearview.

Business Improvement Manager

Clearview has helped us to move the organisation forward. I would do it again and would do very little differently.

Chief Executive

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