customer.pngCustomer engagement - Survey manager

Survey managerEnables an organisation to build an unlimited number of surveys, and optionally allow customers to complete surveys via the customer engagement website.

  • Create spontaneous or responsive surveys for rapid insight;

  • Enable any department or individual to create and publish surveys at will;

  • Follow up engagement activities with surveys to obtain instant feedback;

  • Manage, monitor and review surveys and responses in real time; and

  • Optionally reward customers for survey completion.

 

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