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Customer profiling and how to approach it

Customer profiling is a way to create a portrait of your customers to help you make design decisions concerning your products and services.
Customer profiling and how to approach it? A mention of a customer profiling project will either delight or scare the living daylights out of the recipient of the news. If… http://clearviewbusiness.com/magazine/customer-profiling-and-how-do-it/

Four simple steps to setting up an internal coaching programme

Top tips: Coaching is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal by providing training, advice and guidance.
Four simple steps to setting up an internal coaching programme Coaching is a form of development in which a person called a coach supports a learner or client in achieving a… http://clearviewbusiness.com/magazine/four-simple-steps-setting-internal-coaching-programme/

Tips for creating a continuous improvement culture

Top tips: A continuous improvement culture is a culture whereby there is a constant effort to improve your business. This will include your performance, processes, products, and services, with the aim of minimising costs, reducing waste, streamlining work…
Tips for creating a continuous improvement culture A continuous improvement culture is a culture whereby there is a constant effort to improve your business. This will… http://clearviewbusiness.com/magazine/tips-creating-continuous-improvement-culture/

Top tips for delivering excellent training

Our customers say that we are great trainers. So we've decided to share our top tips so you can be a great trainer too.
Top tips for delivering excellent training 1) Before starting ask everyone how much they know about the topic you are covering – are they new to the area or have they worked… http://clearviewbusiness.com/magazine/delivering-excellent-training/

Key performance indicators

Top tips: These tips will explain what makes a good key performance indicator (KPI).
Key performance indicators What makes a good KPI (key performance indicator)? KPIs are a more manageable way of understanding performance. They should reflect the… http://clearviewbusiness.com/magazine/key-performance-indicators/

Creating a vision statement

Top tips: These tips will help you create a motivating vision statement
Creating a vision statement How to create a motivating vision statement One of the most important stages in the business planning process is to create your vision… http://clearviewbusiness.com/magazine/creating-vision-statement/

Embedding a performance culture

Top tips: These tips will help make your organisation one that strives for top performance from all members of staff.
How to embed a performance culture... Performance culture is a shared ethos where there is a shared responsibility and ownership for organisational objectives and a… http://clearviewbusiness.com/magazine/embedding-performance-culture/

Company values

Top tips: These tips will explain how you can create your companies values.
The importance of company values Values are the essence of a corporate culture as they set out what characteristics are important to your organisation. If these values are… http://clearviewbusiness.com/magazine/company-values/

SWOT analysis

Top tips: A brief outline of how to undertake an analysis of strengths, weaknesses, opportunities, and threats.
Aspects of a SWOT analysis One of the most helpful tools that can be used to understand your organisation is the SWOT analysis. SWOT is an acronym for strengths, weaknesses,… http://clearviewbusiness.com/magazine/swot-analysis/

Analysing the external environment

Top tips: This guide will explain how to undertake an analysis of external factors that could influence your business.
Analysing the external environment - STEP analysis  A STEP analysis is a tool used to identify the external influences that impact upon an organisations position, and is… http://clearviewbusiness.com/magazine/analysing-external-environment/

Risk management

Top tips: These steps will help you manage risk.
How to effectively manage risk 1. Define a single, internal approach to risk management – stakeholders gather to define: how operational and strategic risks will be… http://clearviewbusiness.com/magazine/risk-reso/risk-management/

Project management

Top tips: These tips highlight the five areas of project management.
How to manage projects efficiently Project management is not a science, but breaking it down into 5 manageable stages may help your organisation and staff understand the… http://clearviewbusiness.com/magazine/project-management/

Effective performance reviews

Top tips: These tips will explain how you can conduct performance reviews effectively.
How to effectively review performance Be prepared – make sure you and the employee are fully prepared before sitting down together. Decide on what you’re going to say… http://clearviewbusiness.com/magazine/effective-performance-reviews/

Creating a mission statement

Top tips: These tips will help you create an effective mission statement
Tips on how to create an effective mission statement An effective mission statement captures the essence of the organisation and shows how you will achieve your vision. The… http://clearviewbusiness.com/magazine/creating-mission-statement/

Business planning

Top Tips: Five tips to help with your business planning process
Top 5 tips for effective business planning 1. Define a single strategic direction and supporting business strategy Thorough business planning should form the foundation of… http://clearviewbusiness.com/magazine/business-planning/

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