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What is big data?

The basic idea behind the phrase ‘big data’ is that everything we do is increasingly leaving a digital footprint (data) which can be used and analysed.
What is big data? The basic idea behind the phrase ‘big data’ is that everything we do is increasingly leaving a digital footprint (data) which can subsequently be used and… http://clearviewbusiness.com/magazine/what-big-data/

Can the housing sector ever see residents as customers?

In this connected age, customers across all sectors expect more than they ever have before from the services they consume. For businesses this presents a challenge in meeting with ever-changing demands in order to secure long-term sustainability. This app…
Can the housing sector ever see residents as customers? By Peter Watson, Director at ENGAGE Prop Tech  In this connected age, customers across all sectors expect more… http://clearviewbusiness.com/magazine/can-housing-sector-ever-see-residents-customers/

Don't forget the customer

There are many reasons to have a voice of the customer dimension to your digital journey project. You need to understand the effect of changes on all of your customers.
Going on a self-serve digital journey? Don't forget the customer Digital journey  I am motivated to see the level of innovation being shown by organisations in recent… http://clearviewbusiness.com/magazine/dont-forget-customer/

What is performance management software?

Performance management software is any computer program that makes it possible for organisations to monitor and optimise their effectiveness
What is performance management software? Let’s start with a definition. Performance management software is any computer program that makes it possible for organisations to… http://clearviewbusiness.com/magazine/what-performance-management-software/

What is a SWOT analysis used for?

SWOT analysis, is an acronym commonly used in the world of business standing for strengths, weaknesses, opportunities and threats.
What is a SWOT analysis used for?  SWOT is an acronym commonly used in the world of business standing for strengths, weaknesses, opportunities and threats. A SWOT analysis… http://clearviewbusiness.com/magazine/what-swot-analysis-used/

What is customer insight and action

Customer insight and action is critical for business success! In order to ensure effective customer engagement, it is critical that you access the right information at the right time, from the right people, in the right way. Don’t just assume you know wh…
What is customer insight and action? Customer insight and action is one of those terms that is particularly vulnerable to multiple interpretations and misinterpretation. … http://clearviewbusiness.com/magazine/what-customer-insight/

What is customer engagement

Customer engagement is all about deepening your relationship with your current customers as well as establishing new, high value customer relationships.
What is customer engagement? In this blog we explore the meaning behind the widely used term ‘customer engagement.’ Simply put, the phrase is used in many different ways,… http://clearviewbusiness.com/magazine/what-customer-engagement/

What is three lines of defence?

In this blog article we explore the meaning behind the phrase “three lines of defence.” For those organisation’s utilising this approach, the definition and meaning is obvious, but for others the definition is cloudy to say the least.
What is three lines of defence? In this blog article we explore the meaning behind the phrase “three lines of defence.” For those organisation’s utilising this approach, the… http://clearviewbusiness.com/magazine/what-three-lines-defence/

What is business intelligence software?

There are a vast number of business intelligence software solutions on the market; Clearview’s business intelligence and reporting solution has been specifically built as a next generation business intelligence (BI) tool.
What is business intelligence software?  Business intelligence software is a type of application software designed to retrieve, analyse, transform and report on data for… http://clearviewbusiness.com/magazine/what-business-intelligence-software/

National Apprenticeship Week 2017

We began our apprenticeship journey in August 2011, and we are proud to be supporting National Apprenticeship Week for another year.
National Apprenticeship Week 2017 We began our apprenticeship journey in August 2011, to support young people as part of our Corporate Social Responsibility efforts. Since… http://clearviewbusiness.com/magazine/national-apprenticeship-week-2017/

Charity event success

In February 2017 we held a donation of goods charity event for the Daisychain Benevolent Fund Trust as part of our Corporate Social Responsibility efforts. The aim of the trust is the relief of sickness and the preservation of health of children and young…
Daisychain Benevolent Fund event success  In February 2017 we held a donation of goods charity event for the Daisychain Benevolent Fund Trust as part of our Corporate… http://clearviewbusiness.com/magazine/charity-event-success/

Daisychain Benevolent Fund Trust

Clearview Systems are collecting your unwanted goods to donate to the Daisychain Benevolent Fund Trust.
Daisychain Benevolent Fund Trust We are collecting unwanted goods for the Daisychain Benevolent Fund Trust, a registered UK charity based in Worcester. The aim of the… http://clearviewbusiness.com/magazine/daisychain-benevolent-fund-trust/

What is business intelligence?

Blog: Business intelligence simplifies information discovery and analysis, making it possible for decision-makers at all levels of an organisation to more easily access, understand, analyse, collaborate, and act on information, anytime and anywhere.
What is business intelligence? Business Intelligence (BI) is a buzzword describing the set of strategies, processes, applications, data, products, technologies and… http://clearviewbusiness.com/magazine/what-business-intelligence/

Performance management journey

Blog: The hitchhikers guide to travelling your performance management journey
Hitchhikers guide to travelling your performance management journey Every business leader wants their organisation to be functioning as optimally as it possibly can,… http://clearviewbusiness.com/magazine/performance-management-journey/

De-risking your risk process

Blog: Ding! Oh no, the dreaded "update your risks" reminder email has arrived in my inbox and woken me up. At first you ignore it, hit the snooze, but it's still there..
My risk management dream I’m asleep and dreaming. Zzzzz! Ding! Oh no, the dreaded “update your risks” reminder email has arrived in my inbox and woken me up. At first you… http://clearviewbusiness.com/magazine/de-risking-your-risk-process/

Loving your customer

Blog: The business case for a single customer view is well established. Having the right customer relationships increases trust and loyalty, resulting in more repeat business and can lead to customers recommending you to friends and colleagues.
Loving your customer as a pathway to business growth Businesses have always sought ways of improving their performance to gain a competitive edge and fuel growth. How this… http://clearviewbusiness.com/magazine/loving-your-customer/

Risk - 3 lines of defence

Blog: Organisations have detailed risk registers and control functions, this is no longer sufficient; you must now ensure that clear roles and responsibilities are defined and individuals accountable for risks and their management.
Risk assurance – the 3 lines of defence In today’s ever changing world risk management is of increasing importance. Stakes are high… without a cohesive approach to risk,… http://clearviewbusiness.com/magazine/risk-reso/risk-3-lines-defence/

Measuring what matters

Blog: Are you feeling overwhelmed with performance data, reports, dashboards, scorecards and metrics? Does it feel like you measure and monitor everything that moves?
Measure what matters Are you feeling overwhelmed with performance data, reports, dashboards, scorecards and metrics? Does it feel like you measure and monitor everything… http://clearviewbusiness.com/magazine/measuring-what-matters/

Get acquainted with your customers

Blog: In a rapidly changing world how do you ensure that you put your limited resources behind what you’re striving to achieve?
Get acquainted with your customers... In a rapidly changing world with budgets shrinking, and demands ever increasing for information and knowledge, how do you ensure that… http://clearviewbusiness.com/magazine/getting-know-your-customer/

Data-powered decision making

Blog: When making decisions you increasingly need to find the balance between your thinking head and your gut instinct. Big data presents an opportunity for better, data-informed decision making. Can you ignore it?
Data-powered decision making - empowering your business for growth What you do as a business, when it comes down to it, is all about focus and choice. You decide what areas… http://clearviewbusiness.com/magazine/decisions/

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