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Case studies

Discover more about the business challenges faced by our customers and how Clearview have helped address them. Alternatively, browse a summarised list of customer testimonials and quotations.

Featured case studies

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Driving towards a continuous performance improvement culture

The new Clearview system will enable us to join up performance and risk management linked to the council's business plan and objectives

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Managing ISO certification

Attaining and maintaining ISO 9001 and ISO 27001 certification is no walk in the park. This is our experience of using a variety of software tools including the Clearview strategy and performance suite to streamline our processes and maintain our ISO certifications with minimal amounts of administrative overhead.

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Improving customer engagement at Tai Calon

In February 2017, Tai Calon first became our customer when they purchased the Customer Engagement Suite. Ross Watts, Head of Communities at Tai Calon, tells us more about customer engagement and the challenges they faced as an organisation.

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Business intelligence visualising data

Case study: Learn more about the benefits of Clearviews business intelligence and reporting suite and how it has helped Aspire Housing.

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Clearview Intelligence - easy to use and no need to build a data warehouse

Case study: Victory Housing Trust empowered staff to access information across the organisation without the need for a data warehouse.

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High growth SME targets people management to drive efficiency and performance improvement

Case study: In this story ISO QS Limited explain why driving efficiencies in their people management processes will support their business growth

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Replacing Excel as a BI tool

Case study: Locala CIC provide care and support services. They needed a BI tool to replace Excel and save precious resource producing management information.

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Rooftop Housing Group transform their performance review process

Case study: Rooftop have experienced enormous benefits in their people management processes since implementing the Clearview personal performance module.

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Clearview enables customer to achieve IIP Gold

Case study: Discover how Clearview played a key role in Rooftop Housing Group achieving IIP Gold status

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Driving service improvement at Cadwyn

Case study: Cadwyn Housing Association are the latest social landlord to turn to Clearview business intelligence and reporting to unlock their data to drive service improvement programmes.

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Sharing data between systems

Case study: Villages Housing implemented Clearviews business intelligence and reporting suite to report on data contained within different systems.

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Implementing customer engagement at Derby Homes

Case study: Discover why Derby Homes have selected Clearview's customer engagement suite to help them with their strategic approach to tenant involvement

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Double wider community involvement and increase involvement level for a second year

Case study: Discover how WCH increased their customer involvement level for a second year running using the Clearview Customer engagement suite.

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More than just a landlord

Case study: Learn how Cunninghame HA are successfully tackling strategy and governance, strategic and operational performance management and more.

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A single version of the truth at Festival Housing

Case study: Festival Housing (now Fortis Living) have used the Performance scorecard module to automate the capture of its KPIs and implement a single version of the truth.

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Implementing performance scorecard

Case study: Clearview performance scorecard at Shoreline

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Improved performance management at Rooftop

Case study: Improve performance management and enhance business planning processes by embedding a consistent, joined-up approach to performance management.

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C24 uses a mix of Clearview Risk and Clearview Intelligence to embed risk management and improve efficiency

Case study: Discover how C24 improved their risk management culture by providing for a single collaborative tracking, assessment and monitoring system for all of their strategic and operational risks.

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WCH Rewarding customer involvement

Case study: Worcester Community Housing implemented Clearview's Customer engagement suite and increased customer involvement from 4.8% to 15.2%.

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Transforming the management, and performance of repairs, voids and income management processes at CHP

Case study: CHP decided to implement Clearview Customer service improvement suite to drive improvements in their income management, repairs and void business processes.

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Implementing Clearview’s Customer Service Improvement suite at Rooftop Housing

Case study: Rooftop Housing Group improve the performance of their income management, repairs and void business processes

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Construction company turns to Clearview BI

Case study: Business insight from their invoicing and project data

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Using data insights to drive service improvement

Case study: Targeting service improvement and top decile customer satisfaction levels

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Managing organisational improvement

Case study: Read how Cairn HA successfully implemented Strategy and performance suite, personal performance, BI and customer engagement within their organisation.

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Embedding a performance culture

Case study: Yarlington were looking for a solution to monitor their KPI suite to give accountability to managers and enable trending of performance measures.

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Listening to you - learning from you

Case study: Derby Homes explain how Clearview's Customer insight has helped them achieve their customer centric strategy.

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Internal innovation delivers positive outcomes

Case study: Internal innovation delivers substantial performance and customer service improvements for the Wrekin Housing Trust

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Transforming data into actionable insight

Case study: Learn how Locala derive tangible value from their data to improve the quality of care and service delivery to their customers

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