Case studies

Case studies

Discover more about the business challenges faced by our customers and how Clearview have helped address them. Alternatively, browse a summarised list of customer testimonials and quotations.

Featured case studies

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Driving towards a continuous performance improvement culture

The new Clearview system will enable us to join up performance and risk management linked to the council's business plan and objectives
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Managing ISO certification

Attaining and maintaining ISO 9001 and ISO 27001 certification is no walk in the park. This is our experience of using a variety of software tools including the Clearview strategy and performance suite to streamline our processes and maintain our ISO certifications with minimal amounts of administrative overhead.
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Improving customer engagement at Tai Calon

In February 2017, Tai Calon first became our customer when they purchased the Customer Engagement Suite. Ross Watts, Head of Communities at Tai Calon, tells us more about customer engagement and the challenges they faced as an organisation.

 

 


 

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Case study: Learn more about the benefits of Clearviews business intelligence and reporting suite and how it has helped Aspire Housing.
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Case study: Victory Housing Trust empowered staff to access information across the organisation without the need for a data warehouse.
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Case study: Cadwyn Housing Association are the latest social landlord to turn to Clearview business intelligence and reporting to unlock their data to drive service improvement programmes.
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Case study: Discover why Derby Homes have selected Clearview's customer engagement suite to help them with their strategic approach to tenant involvement
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Case study: Discover how WCH increased their customer involvement level for a second year running using the Clearview Customer engagement suite.
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Case study: Learn how Cunninghame HA are successfully tackling strategy and governance, strategic and operational performance management and more.
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Case study: Festival Housing (now Fortis Living) have used the Performance scorecard module to automate the capture of its KPIs and implement a single version of the truth.
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Case study: Worcester Community Housing implemented Clearview's Customer engagement suite and increased customer involvement from 4.8% to 15.2%.
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Case study: Targeting service improvement and top decile customer satisfaction levels
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Case study: Read how Cairn HA successfully implemented Strategy and performance suite, personal performance, BI and customer engagement within their organisation.
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Case study: Yarlington were looking for a solution to monitor their KPI suite to give accountability to managers and enable trending of performance measures.
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Case study: Derby Homes explain how Clearview's Customer insight has helped them achieve their customer centric strategy.
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Case study: Internal innovation delivers substantial performance and customer service improvements for the Wrekin Housing Trust
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Case study: Discover how Thames Valley Housing have used Clearview and data to generate a financial model to understand the impact of right-to-buy and pay-to-stay on their organisation.
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Case study: CBH has always been focussed on performance. This led to them implementing Clearview to manage their performance and to report their progress.
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Case study: A new risk management policy has been developed that sets out Fortis Living's approach and commitment to the management of risk. The policy introduces a framework and guidelines to identify, manage and mitigate risk, ensuring that a proactive risk management culture is embedded throughout the organisation, and risk assurance is an integral part.
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whg began their Clearview journey in 2007 with the Strategy and performance software suite, and then purchased the Clearview business intelligence and reporting tool in 2013; implementing both to help them achieve their business objectives.
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In February 2017, Tai Calon first became our customer when they purchased the Customer Engagement Suite. Ross Watts, Head of Communities at Tai Calon, tells us more about customer engagement and the challenges they faced as an organisation.
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Attaining and maintaining ISO 9001 and ISO 27001 certification is no walk in the park. This is our experience of using a variety of software tools including the Clearview strategy and performance suite to streamline our processes and maintain our ISO certifications with minimal amounts of administrative overhead.
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The new Clearview system will enable us to join up performance and risk management linked to the council's business plan and objectives

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