Magazine

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Learning from the social housing regulator downgrades

Blog: Phil Morgan’s excellent analysis of “Learning from regulatory downgrades” looks at over 100 governance downgrades from the last five years. Here we explore the key themes and how Clearview can help.

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GDPR challenges - can technology solutions help?

White paper: The GDPR (General Data Protection Regulation) deadline for readiness looms ever-closer and the world of IT is still struggling to execute a clear and defined GDPR strategy. Can a technology solution help?

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Are you getting value from your business intelligence investment?

The business case for establishing a Business Intelligence (BI) and Data analytics capability within a housing organisation is strong. Increasingly organisations are challenged to flex their BI muscle and derive insight for new and emerging performance and risk indicators to improve performance and understand risk exposure ahead of regulatory scrutiny.

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Company values

Top tips: These tips will explain how you can create your companies values.

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SWOT analysis

Top tips: A brief outline of how to undertake an analysis of strengths, weaknesses, opportunities, and threats.

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Analysing the external environment

Top tips: This guide will explain how to undertake an analysis of external factors that could influence your business.

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Risk management

Top tips: These steps will help you manage risk.

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Project management

Top tips: These tips highlight the five areas of project management.

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Effective performance reviews

Top tips: These tips will explain how you can conduct performance reviews effectively.

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Creating a mission statement

Top tips: These tips will help you create an effective mission statement

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Twas the night before Christmas

Blog: Read how Santa is making best use of Clearview's customer engagement software to track his annual present delivery activity to all those on the "nice list"...

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Managing organisational improvement

Case study: Read how Cairn HA successfully implemented Strategy and performance suite, personal performance, BI and customer engagement within their organisation.

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Using data insights to drive service improvement

Case study: Targeting service improvement and top decile customer satisfaction levels

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Business planning

Top Tips: Five tips to help with your business planning process

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Customer scrutiny best practices

Past event: Clearview exhibited at this event on best practice for tenant scrutiny panels in the social housing sector

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Risks - how do you eat yours?

Blog: Some practical risk management tips

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Implementing customer engagement at Derby Homes

Case study: Discover why Derby Homes have selected Clearview's customer engagement suite to help them with their strategic approach to tenant involvement

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Driving service improvement at Cadwyn

Case study: Cadwyn Housing Association are the latest social landlord to turn to Clearview business intelligence and reporting to unlock their data to drive service improvement programmes.

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