customer.pngCustomer engagement - Customer engagement website

The customer engagement website provides a web site interface that enables customers to register for activities, complete surveys, redeem points for rewards and to see their account details.

  • Give customers self-service access to involvement and survey opportunities via the internet;

  • Enable customers to choose and organise their involvement for themselves;

  • Give customers direct access to their own reward levels, allowing them to view incentives and redeem points for rewards; and

  • Allow customers secure access to their personal information for review and update if necessary.

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